Our approach

The philosophy of HR Services S.A. is appealing in its simplicity:

To offer to every client the services best suited to its structure.

HR Services S.A. respects a very strict code of practice and that is why we do not offer recruitment services or act as "head hunters".

Our clients are companies and public institutions and in order to avoid any conflict of interest we do not accept individuals as clients.

Outsourcing of the HR function

HR Services S.A. is a partner of choice for small and medium-sized firms as well as for start-ups when it comes to outsourcing of the HR function.

The consultants of HR Services S.A. work on the premises of the client to execute the HR function for small and medium-sized firms which do not need a full-time HR Manager. In cooperation with an HR officer or on his/her own, the consultant carries out all the services that are normally offered by an HR Department.

Administration of personnel

• Administrative follow-up of the staff and liaising with administrations
• Managing of personnel files

HR Statistics and Reporting

• • Starters and leavers
  • Absences (holidays, illness, accidents)
  • Salary costs

Management of fringe benefits

• • Company cars
  • Company flats
  • Luncheon vouchers
  • Mortgage loans

Preparation of salary instructions for a "fiduciaire"

• • Preparation of monthly and extraordinary instructions for a local payroll company
  • Verification of salaries
  • Coordination with the accounting department

HR Management

• Management of yearly HR appraisals
• Management of job descriptions
• Establishment of career and succession plans
• Presence during a disciplinary interview
• Exit interviews

Recruitment management

• Establishment of job profiles and identification of best sources of applications
• Drafting and publication of recruitment advertisements
• Recruitment interviews
• Administrative follow-up of recruitments

Management of training

• Establishment of training plans
• Preparation of documentation for co-financing (state subsidy)
• Administrative follow-up of training programmes
• Evaluation of training measures

Internal Communication

• Welcoming of new staff members
• Drafting and updating of staff manuals
• Presence at meetings with the personnel delegation

Organisation

• Efficient organisation of the HR Department
• Setting up and writing of the procedures of the HR Department, particularly for ISO certified companies and for "contingency" purposes.

Examples of long-term assignments

• HR Manager of an industrial company in charge of implementing the HR policy (8 hr/week)
• HR Manager in a service company (4hr/week)
• HR helpdesk for a service company, intermediary between the international HR Director located abroad and the local management.

Examples of short-term assignments

• Replacement of the Recruitment Manager in a bank in charge of developing and implementing a recruitment strategy (20hr/week)
• Replacement of a Recruitment Officer in a bank, responsible for the recruitment of staff for different departments (20hr/week)

Our Services

HR Consulting

In this field of activity the consultants of HR Services S.A. advise the HR Manager (often after a prior audit) about the most efficient way to organise their department (best practice), by taking into consideration the size, the activity field (sector) etc., in order to allow the latter to adopt a real HR Management and to implement succession planning The assignments are very diverse and adapted to the specific needs of each client.

Examples of assignments

• Adaptation of an evaluation system used by the Anglo-Saxon parent company to the local needs and training of all evaluators and evaluated staff members (in French and in English);
• Development of a competency based salary scheme especially for a service company;
• Development of descriptions of functions for an industrial company and establishment of a competency matrix;
• Verification of the classification of employees (former and current situation) in accordance with a collective bargaining agreement and rectifications where necessary;
• Adaptation of HR procedures of a financial group to the specific Luxembourg environment (labour law, collective convention, best practice);
• Analysis of the training needs of a bank and preparation of a strategic training plan.

HR Audit

Our consultants are regularly asked to conduct various types of HR conformity and communication audits.

In many cases, before starting an outsourcing assignment, our HR Consultants evaluate whether the procedures and policies applied by the HR Department are in line with current laws and regulations and adapted to the needs of the company (best practice) by a prior compliance and efficiency audit. This type of audit allows a newly appointed HR Director to have a quick overview on the situation and to know the strong and week points of his department.

Examples of assignments

• Compliance and best practice audits in a bank when a new HR Director was appointed;
• Audit of the HR Department of an insurance company, at the request of the parent company to verify the conformity in regard to the local legislation and Collective Bargaining Agreement aswell as the group procedures;
• Compliance and efficiency audit of the HR Department of a craft company when a new AdministrativeDirector took up his position;
• Audit of an HR Department and analysis of the current situation before the outsourcing assignment of the HR Function in an industrial company;
• Audit of employee satisfaction in an international bank;
• Audit of employee satisfaction after Change Management in an administration.